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Top Seven Customer Service Issues

People expect good service by everyone from car dealerships to computer companies. Customer Service has made and broken countless businesses since commerce was invented. Simply review the national or regional news, and you will see stories from the sublime to the ridiculous such as Wells Fargo and Office Depot. If you think it does not… Continue reading →

SEO Secrets for Small Business

Many years ago, running the business seemed so natural. You would either invent or represent a product or service, place it on the shelf and begin selling. The problem today is that there is so much technology involved. There are websites to be considered, social media avenues, and terminology that we don’t even understand. I… Continue reading →